The 5 Worst Customer Service Practices (and How to Fix Them)

I’m surprised by second-rate customer service. Why? Because you can’t have a business without customers. Tick them off and they’ll purchase from your competitors. Horrible customer service is one of my pet peeves. When it happens to me, family, friends, business associates, and others, it fires me up. It’s one of the reasons why I […]

Pinterest’s Group Boards Get Your Nonprofit More Exposure and Reach

Is your nonprofit on Pinterest? In case you didn’t know, Pinterest is interested in the business community. That’s right.┬áPinterest isn’t just for people who like to share their latest travel photos or recipes, it’s for brands and┬ábusinesses too. If your nonprofit isn’t on Pinterest, what are you waiting for? You’re missing out on the opportunity […]