If you’re a small business owner, you may be asking yourself, “What the heck is responsive web design?” Good question. Responsive web design or RWD, as it’s referred to, is web design that provides users with the optimal viewing experience on a mobile device, like a smartphone, or desktop. This […]
The Number One Threat to Small Businesses
Do you feel safe in your small business? If you do feel safe, it could be an illusion. If you don’t feel safe, you have every reason to feel as if the sky is falling. Why? Because you’re unaware of the number one threat to your small business. This threat […]
What Do You Mean Your Small Business Doesn’t Have a Website?
I’ve been attending luncheons and network meetings, and I am amazed by the number of small business owners who don’t have a website. This shocked me. Why? Because a website can boost leads, sales, prospects and profits. Don’t you want to reach as many customers as possible? What about doubling or […]
Are You Ready to Rock? 10 Blog Content Writing Lessons from Rock Songs
Blog content writing lessons and rock songs go hand-in-hand because both require that you write a story. Listen to any rock song, especially a rock love ballad, and you’ll hear a story of pain and heartbreak, something most people can relate to on a daily basis. So who better to […]
The 5 Worst Customer Service Practices (and How to Fix Them)
I’m surprised by second-rate customer service. Why? Because you can’t have a business without customers. Tick them off and they’ll purchase from your competitors. Horrible customer service is one of my pet peeves. When it happens to me, family, friends, business associates, and others, it fires me up. It’s one […]