I’m surprised by second-rate customer service. Why? Because you can’t have a business without customers. Tick them off and they’ll purchase from your competitors. Horrible customer service is one of my pet peeves. When it happens to me, family, friends, business associates, and others, it fires me up. It’s one […]
Tag Archives: Communication
How Blog Content Costs Your Company Money and How to Fix It
You’ve probably been told that your company needs a blog. There’s nothing wrong with this advice if your blog content converts. For example, you write a blog post and at the end you place a newsletter sign up form or a link to a form. If readers click on your […]
Jimmy Fallon and Justin Timberlake Show You How Hashtags Can Annoy Your Audience
Jimmy Fallon is one of my favorite comedians. I loved watching him on Saturday Night Live and catch his late night show when I can. Yes, I listen to Justin Timberlake, and listened to him when he was with ‘N Sync. I thought the ‘N Sync reunion on MTV’s Music Awards […]
7 Lessons a Road Trip Can Teach You about Content Marketing
I took a road trip to Wisconsin on August 22, 2013. My last road trip was three years ago when I drove back from Chandler, Ariz. to Parma, Ohio. Rush hour traffic in Chicago (that’s another blog post) was unbelievable. It was bumper-to-bumper without an end in sight. I couldn’t […]
Small Business Creates Web Traffic Frenzy with Online Marketing Strategies
Want to explode your small business’ web traffic? How would you like to double sales? If you answered “Yes” to these questions, then you’ll want to use proven marketing strategies. The fact is you can’t ignore content marketing. If you’re not taking advantage of blogging for your business, you’re missing out […]
What Cats Can Teach YOU About Social Media Today
I love my pets, both past and current! I adopted two cats (I never had cats): Benny in 2008 and CeCe in 2009. They’ve taught me many things such as: How to forgive myself and others. How to have even more compassion and empathy for myself and others. How to […]
7 Lessons on Branding from Paula Deen that Can Save Your Business from a Scandal
In case you don’t know, southern chef, Paula Deen, is at the center of a lawsuit that seems to have spun out of control. The stories that are being told about her do not match her branding: a peach of a woman who loves to cook down home southern cuisine […]